At EzzyMart, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a return and refund policy to make the process as easy as possible.

1. Return Policy
You may return most items within 14 days from the date of delivery. To be eligible for a return, the item must be:

• Unused and in the same condition that you received it.
• In its original packaging (if applicable).
• Not marked as non-returnable (e.g., sale items or personalized products).

2. Non-Returnable Items
Certain items cannot be returned, including:

• Gift cards
• Personalized or custom-made products
• Products on sale or clearance (unless faulty)

3. How to Return Your Item
To initiate a return, please follow these steps:

• Contact us at ezymartltd@gmail.com within 14 days of receiving your order, providing your order number and the reason for the return.
• We will provide you with instructions for returning your item.
• Please ensure the product is securely packaged to avoid damage during return shipping.

4. Refund Process
Once your returned item is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed within 7-10 business days to the original payment method. Please note, the cost of return shipping is the responsibility of the customer unless the item is faulty or incorrect.

5. Exchanges
If you would like to exchange an item for a different size, color, or product, we recommend initiating a return and placing a new order.

6. Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us immediately at [Insert Contact Email] or [Insert Phone Number], and we will provide a full refund or replacement at no extra cost to you.

7. Contact Us
If you have any questions about our return and refund policy or need assistance with your return, please reach out to us at:

ezymartltd@gmail.com.

7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Please review this policy periodically to stay informed about how we protect your data.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
EzzyMart
Email: ezymartltd@gmail.com
Address: 321-323 High Road Rumford RM6 6AX.